HUBFORUM Paris

SZ

Sebastiao Zaragoza

Trax

Head of Customer Success – Retailer Solutions

Présentation

Having spent a large portion of his career working for leading global retailers including LIDL, Sebastiao has experienced challenges retailers face first-hand and highly understands the intricacies of what’s at stake. His background has taught him that the right support and technology can deliver game-changing impact for employees and consummers alike. No matter how big or small the client is, Sebastiao is a strong advocate for always having a customer-first approach in order to offer the best service possible and increase customer satisfaction, retention and loyalty.

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