ONLINE FAQ HUBFORUM PARIS

Event registration

Registration is required to follow the event live and to access the replay. Choose your pass via the button below.

Activate your account

After registering, you should receive a confirmation email with a link to activate your account. Additionally, you can click on the button below. You will be able to enter your email, confirm your identity by entering a code that you'll be receiving by email and define your password.

Connect to the platform

Participate and watch the live

To access the live stream of the plenary, you can click on the button below to go to the live session of the event.

Replay

All sessions will be available for replay on the platform 7 days after the event.

Most frequently asked questions

I have problems connecting to the site

For a better user experience, please use Edge, Firefox or Chrome browser. Internet Explorer browser is not supported by the platform.

Check list of troubleshooting

- Refresh the browser

- Use Chrome - Check your network (firewall); if you see the loading icon, but the site is not loading

1. Disable the firewall, configure your firewall settings here or use another network

2. Use your 4G mobile network or connect via a mobile device

I've lost my password

Please head to the login page. Enter the email address with which you registered. Then in the next step, please click on "Forgot password" and follow the instructions to receive a security code on your email. You will then receive a password recovery email containing a code that you will need to enter to change your password.

Go to the login page

How to access the masterclasses?

To access the masterclasses, you can click on the button below to go to the "Masterclass" page of the event. You can then select the session you are interested in.

Is it possible to ask questions to the speakers?

Yes, it is possible to ask your questions during the sessions. After joining the session, a "Chat" module on the right of your screen will give you the possibility to ask questions at any time. The speakers and their teams will answer your questions.

Access to the program