About us

Rakuten France is the subsidiary company of the Japanese tech group Rakuten Inc. Its main mission is unique: Empower society, be the partner of brands and retail actors and support their development. 1st omnichannel marketplace in France, which promotes traffic to local shops thanks to the Click & collect solution (free in-store pickup), the e-commerce platform also offers the most generous loyalty program in France: over 38 million euros offered to the 2 million "Club R" members, in only 3 years. This program, free and with no obligation, allows to cumulate Rakuten Super Point for each purchase made on the platform. The Rakuten Super Point earned, like a virtual currency, can be spent on any new purchase of products, new or second-hand, and are valid throughout all Rakuten ecosystem services (Rakuten TV, Rakuten Kobo, Rakuten Viber...). Rakuten, Inc. is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to more than 1.2 billion members around the world. The Rakuten Group has over 17,000 employees, and operations in 30 countries and regions.

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