OUI.sncf has designed its digital transformation around a major priority, guaranteeing its customers a fluid and frictionless experience. The entire marketing funnel has been optimized: brand and reassurance campaigns, recommendations thanks to a system of adapted signal measurements and a personalized support service via messaging. The user is accompanied throughout his journey, from the desire to travel to the final destination.
OUI.sncf - High-speed digital acceleration to serve the customer
HUBFORUM Paris is a lifetime meet-up for digital leaders organized by HUB Institute. Join the the next edition on the 12 & 13th of October 2021 on our website.
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