As part of its omnichannel strategy, L'Oréal has set up social rooms in partnership with Sitel. Thanks to social rooms, social media becomes a conversation channel for brands with their customers. Discover how L'Oréal and Sitel have used conversations to bring up the voice of the customer and provide insights to brands.
HUBFORUM Paris is a lifetime meet-up for digital leaders organized by HUB Institute. Join the the next edition on the 11 & 12th of October 2022 at la Maison de la Mutualité.
Phone : 01 84 79 28 43
Mail : email@example.com