HUBFORUM Paris 2024

Customer Experience

Upcoming Sessions

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Related sessions

Innovation tour 2024

9:00 AM12:00 PM

Digitalizing the Monoprix Montparnasse store thanks to artificial intelligence

Visit by Loïc Oumier, EVP Marketing & Communications at VUSION - Store manager's testimony on digitalizing the point of sale - Sharing the Retail Media solution - Focus on price and...

Innovation tour 2024

9:00 AM12:00 PM

EXCLUSIVE TOUR OF THE INNOVATION SHOWROOM LES MOUSQUETAIRES

Visit by Vincent Petillo, Director of the Les Mousquetaires Accelerator: - Diving into Les Mousquetaires' innovation strategy - Focus on the showroom: a key tool for internal acculturation...

Innovation tour 2024

9:00 AM12:00 PM

EXPERIENCE OMNICHANNEL AT THE HEART OF CHAMPS-ÉLYSÉES

Accompanied by a HUB Institute expert, discover the most successful omnichannel experiences. - Visit the world's largest Lacoste store - Put omnichannel to the test at the Nike House of...

Innovation tour 2024

9:00 AM12:00 PM

Immersion in the Orange Social Room

Visit by Bruce Hoang, Director Digital Communication channels & Data. - Sharing of AI Gen use cases - Monitoring brand social networks, e-reputation and customer service - Focus on the role...

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