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Rethinking retail outlets: new services and disruptive customer journeys
Oct 9, 2024 — 01:00 pm - 5:00 PMInnovation tour 2024
Description
Two examples of point-of-sale transformation:
- FDJ, the opening of a new-generation point-of-sale model in 2024: innovative payment solutions, gamification of the customer journey, monitoring of busy areas, locker services, new game consumption path in the experimental phase...
- Le Printemps: Development of new omnichannel services with personal shopping and live shopping, new dining areas & workshops, content co-creation space, live shows...
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