06:50 am - 07:15 am
7 key trends for 2022 (1/2)
07:14 am - 07:15 am
Session 1 - Tuesday 12th oct. (hybrid) - The next generation of Business
How to transform current challenges into opportunities for innovation and future growth? How to invest and accelerate by reshaping your offer and your organisation for increased agility, efficiency...
07:15 am - 07:25 am
How is SNCF Réseau transforming itself to enable the emergence of true "railway entrepreneurship"?
The return of green mobility, opening up to competition, accelerated digitalization, absolute customer orientation... Once out of fashion, rail is now at the crossroads of profound transformations,...
Président de SNCF Réseau
07:25 am - 07:40 am
Undertake its transformation thanks to a solid and scalable digital foundation: the ambition of La Banque Postale
How to become THE preferred bank of the French? In an ultra-competitive market where new agile digital players are emerging, La Banque Postale is undertaking its transformation based on content...
La Banque Postale
Directeur de l'Innovation, du Digital et de la Data & Membre du Comité de Direction Générale
Vice President & Managing Director Western Europe
07:40 am - 07:55 am
How UCAR uses data to implement an innovative management strategy
The UCAR project started from an observation: The multiplication of information within the structures and the complexity of sales require data-driven management. This trend leads to a need to...
Head of Data Analytics
07:55 am - 08:10 am
OUI.sncf - High-speed digital acceleration to serve the customer
OUI.sncf has designed its digital transformation around a major priority, guaranteeing its customers a fluid and frictionless experience. The entire marketing funnel has been optimized: brand and...
Business Director France
08:10 am - 08:25 am
Luxury and payment in instalments: How Lancel combines exceptional commerce and new consumer habits
Speed, ease, acceptance and security are the key words for a memorable shopping experience. To offer its customers a seamless omnichannel experience, Lancel innovates by proposing additional...
Co-Founder & CEO
Retail Director Europe
08:25 am - 08:35 am
[New Business] Who are these new retailers who refuse the price war to win the experience war - The River Home case
42% of French people are willing to pay more for a quality product experience*. But what exactly is the product experience ? How do you orchestrate it ? What new practices are leaders using...
Frédéric de Gombert
Co-fondateur & CEO
08:35 am - 08:50 am
What new meanings should the Learning Enterprise adopt for 2022?
These last few months have been a singular experience. What we thought was a parenthesis has extended over time and into the world, anchoring in time adaptations that we thought were temporary. It...
Directeur Développement Durable & Qualité, Sécurité, Environnement
Director, Global eCommerce & Business Development
Bolloré Transport & Logistics
Directeur de la Transformation Digitale
CIO, Directeur Général Adjoint Organisation, Systèmes d’Information et Innovation
Directrice de la Stratégie et de la Transformation
Senior Vice President Digital & Decentralized Solutions
Directrice des services tertiaires
Président, IBM Interactive - Senior Advisor Strategie & Transformation
08:50 am - 09:00 am
Switching to a 4-day week: utopia or reality?
Find out how a company like AWIN, with over 1000 employees with 15 offices worldwide, successfully made the switch to a 4-day week. What strategy was put in place to remove one day per week, while...
Head of Southern Europe
09:00 am - 09:10 am
New uses: how does EDF use design to support its customers in the energy transition?
Discover how the EDF Group has evolved from an industrial company to an increasingly service-oriented company committed to meeting the current needs of changing uses and consumption patterns. Julien...
Chief Innovation Officer
09:10 am - 09:20 am
Economic & regional attractiveness: new challenges for a sustainable and hybrid environment
Métropole du Grand Paris
Vice-président, Maire du 17ème arrondissement
11:59 am - 12:00 pm
Session 2 - Tuesday 12th oct. (hybrid) - The next data driven organizations
How to measure better and faster than competitors in order to react and adapt to a constantly changing VUCA world. How to develop a data culture across all business lines and deploy tools and...
12:00 pm - 12:10 pm
[HUB35] À la rencontre des jeunes talents du digital français !
Discover the 35 laureates of the HUB 35 Digital Business Awards! They are Data Scientists, specialists in innovation, e-commerce, marketing or customer experience, and they carry out digital...
12:10 pm - 12:20 pm
Data at the heart of the customer experience economy
Vice President, Principal Analyst
12:20 pm - 12:30 pm
Data & AI: Pernod Ricard's new acceleration cocktail
3 doses of data, 1 dose of AI, serve fresh: the Pernod Ricard group, the world's second largest wine and spirits company, is developing a new and unprecedented gas pedal cocktail. With several key...
Chief Digital Officer
12:30 pm - 12:45 pm
Steering through turbulence and reinventing yourself with data
At a time when the entire air transport sector has been severely affected, VINCI Airports has been able to rapidly deploy a data-driven system thanks to the collaboration of the airports in its...
Associé en charge de la data science et des technologies
Rémi Maumon de Longevialle
Chief Financial Officer
12:45 pm - 01:00 pm
How does John Lewis derive insights from speech analytics for customer experience and operational performance?
John Lewis and Sitel will present their contact center data structuring project and the insights it provides for both operational excellence and customer experience.
Global VP, Data & Insights
Planning & Performance Lead
01:00 pm - 01:15 pm
Accor responds to the crisis with digital innovation
The pandemic has had a profound impact on the entire tourism and hospitality industry. Despite the difficult context, Accor has continued to innovate and has pivoted its transformation model to...
Chief Digital Factory Officer
Head of Travel & Mobility, Google France
01:15 pm - 01:25 pm
How CANAL+ Brand Solutions supports brands with an innovative platform for measuring the effectiveness and optimization of TV campaigns?
In a context where advertisers expect an increasingly short-term return on their TV investments, CANAL+ Brand Solutions launches Connect+, an innovative solution allowing them to measure the...
CANAL+ Brand Solutions
Directrice Marketing Digital et Innovation
01:25 pm - 01:40 pm
How Renault Group is improving marketing performance at scale with a future-proof architecture
Managing Director Automotive, Mobility, Industry & Technology, Media, Strategy
Director Marketing Activation Services
01:40 pm - 01:50 pm
Digital for performance and customers: how SUEZ transformed its business
Considering digital projects solely in terms of technology is too simplistic. Discover the complete vision of the SUEZ Group, which has been and continues to be transformed in a data-driven logic by...
Group Chief Digital Officer
01:50 pm - 02:00 pm
Digital transformation of the Ile de France Region, season 2: a new organization for new challenges
Over the past 6 years, the Region has laid the foundations for the first stage of its digital transformation with the move, teleworking, the IDF smart services platform, a CRM, not to mention the...
Conseil régional d'Île-de-France
Directeur en charge des systèmes d'information et de la transformation numérique
02:00 pm - 02:15 pm
The "major moments of truth" in Adeo's digital transformation
When you aim to become the world's leading home platform and have to mobilise 150,000 employees and 900 points of sale in 20 countries with different brands such as Leroy Merlin, Bricoman and Zodio,...
Global Leader Digital Data - CDO/CIO
CEO / Auteur du Podcast "Moment de Vérité"
03:30 pm - 04:30 pm
[5:30pm - 6:30pm] VISIOTALK: EXCHANGE IN VISIO (reserved for HUB Institute members)